support.
Need help with something? Email 
. If you're a human, a human reads it.
Include, if you can:
- Which app and version
- Your OS & version
- A screenshot of the problem
- What you were trying to do
response time
We aim to reply within a few days. Be patient and we'll be friendly.
bug reports & feature requests
Both go to the same inbox, or you can post on GitHub or whatever.
refunds
Paid apps distributed through the Mac App Store follow Apple's refund process — request refunds via reportaproblem.apple.com. For anything we sell directly, email us and we'll sort it out.